How do I return an item?

If you are not pleased with your purchase, please contact us at The Pipers Hut by calling (614) 828-8210 or by email. (

It is our goal to have satisfied customers and we will do what we can to create a positive purchasing experience.

Clothing can not be returned after it has been worn, that is other than to make sure it is the right size when the order was received.

If the product received is damaged or incorrect please notify us and we will get it corrected right away.

Once a pipe bag has been tied onto a bag it can be returned but only for partial credit. Once a hide bag is cut, it can not be returned unless the bag is faulty.

In general, our return policy is 14 days from receiving the order for either exchange, store credit, or full refund.

Our shipping address for returns:

28 North Center Street
Pickerington, OH 43147